Park Info

Hub of all information for the park

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FAQ

How can I purchase tickets ? 

Tickets for Nickelodeon Universe must be purchased online in advance of a guest’s visit. Cash-only exceptions will be made in very limited circumstances as needed. If same-day availability is possible, guests are encouraged to make ticket purchases on their personal mobile devices through AmericanDream.com.  

What are prices? 

Please visit ticketing to see pricing for Nickelodeon Universe. 

Do all guests need a ticket to enter? 

Yes, guests must either have a day ticket or season pass

May I leave and re-enter the park without a charge? 

Re-entry into is allowed during operating hours at no additional charge to a Guest.

Will all the rides be open during my visit? 

Check ride board outside the main gate before entry.

Do I need a pass if I’m not riding any rides? 

Yes. The Park Entry Pass grants entry to the park and does not include ride access. You can enjoy the live entertainment, character meet n’ greets, and endless amounts of fun within the park!

Are there height requirements or age requirements? 

All rides have posted age and height requirements at the entry to the queue line. Children under the age of 14 must be accompanied by a supervising companion.

Can I bring my own food and beverage into?

Food and beverage purchased in the center are permitted during your visit. Light refreshments, snacks and beverages are available for purchase. Cakes, catered food, and alcoholic beverages are not permitted inside.

Will there be character meet & greets? 

Meet & greets with guests’ favorite characters occur daily. Character appearances are subject to change.

Can I bring a bag or backpack into the park? 

Personal bags and backpacks are permitted into . All bags and backpacks are subject to search prior to entering. The following items are not permitted: weapons of any kind, props/toys resembling a weapon, masks that cover the face, glass bottles, selfie sticks. 

Can I bring in my asthma inhaler and EpiPen? 

Medical devices are permitted. Please note, any loose article may not be brought onto a ride. In addition, medical devices may not interfere with the proper functioning of ride restraint devices. 

I have a condition that I feel may make it advisable for me to avoid certain attractions. Do you provide restrictions and advisories for attractions? 

All rides have posted restrictions at the entry to the queue line. Please reference these signs prior to making a decision to ride. For more information, please visit Guest Services. 

Will there be accommodations for guests with disabilities? 

Nickelodeon Universe was built to accommodate all patrons. Guests with disabilities qualify for our Rider Assistance Program and should visit Guest Services inside of the park for more information. Guest Services is positioned to the left of the main gate

Are pets permitted? 

Pets are not permitted. Service animals are welcome. Service animals are limited to dogs and miniature horses and must remain on a leash or harness at all times unless the leash or harness interferes with the service the animal is providing, or the handler is unable to use the leash or harness due to the nature of the disability. Guests must be in control of the service animal all times and are responsible for its behavior and clean-up. 

What is the policy on line jumping? 

The park does not permit line jumping. Line jumping is defined as cutting in front of guests, saving spots for other guests, or leaving the line and attempting to enter the same spot. Line cutting can result in ejection from the park. 

Does the park have a dress code? 

The park is a family-oriented theme park and appropriate dress is always required. Shirts and shoes are required. Graphics and language on clothing must be appropriate. Bathing suits are not permitted. 

Are cameras allowed in the park? 

Guests may photograph or take video of their visit to the park for private use only. Picture taking while on all rides is not permitted due to safety precautions. Ride operators may not take pictures or hold cameras for guests. Selfie sticks are not permitted in the park. 

Am I allowed to smoke in the park? 

The park prohibits smoking and vaping. 

Are lockers available at the park? 

Session use lockers are available for rent next to Guest Services, located at the bottom of the entry escalators.  Rental lockers may be accessed throughout the session using your wristband.

What articles can I bring with me on the rides? 

No loose articles may be taken on any rides and should be left with a non-rider. All thrill rides have single use lockers for personal belongings. Single use locker’s rental fee is $10.